Return and Refund Policy
At WildTactic , we are committed to providing you with reliable, high-quality equipment. If, despite our best efforts, a product doesn't meet your expectations, here is our return procedure:
1. Declaration of return
All return requests must be reported by email to our customer service department at the following address: customercare@wildtactic.com .
Please indicate in the subject line “Refund Request” followed by your order number .
The report must be made within 14 calendar days of receiving your order .
2. Condition of the products
Returned items must be:
- New , unused and unworn ;
- In their original packaging , complete and undamaged ;
- Must not show any signs of wear, dirt or damage .
Upon receipt, our team will carry out a quality control check.
Any item that does not conform to the order (worn, damaged, rendered unfit for sale or different from the one ordered) will be refused .
3. Return packaging
To prevent damage, items must be shipped in a separate package that protects the original packaging. Returns with damaged packaging may be refused or result in a deduction from the refund .
4. Return label
A return shipping label will be emailed to you. Use it to return your package to the correct address, free of charge!*